Our counter staff provides structured guidance to ensure your remittance collection adheres to required regulatory guidelines without confusion.
Document Verification
Reference PIN Checks
Dedicated Desk Care
We review national identification, active passports, and visa credentials to verify all records align with sender details prior to processing.
Desk staff validates 10-digit transaction codes and verifies dispatch records with international network channels to prevent counter delays.
Compassionate, multilingual counter guidance tailored specifically for monastery guests, long-stay pilgrims, and visiting families.
Required Steps for Collection
Confirm Transfer Number
Present Valid Identification
Sign & Receive Payout
Obtain your official transaction reference number from the sender along with the accurate matching recipient legal name.
Bring your original passport, resident identity card, or valid travel visa along with necessary proof of address.
Review desk verification forms, sign transaction receipts, and collect confirmed funds directly at our secure service counter.
Prepare Your Remittance Visit
Send an enquiry before visiting to confirm acceptable ID formats, desk operating schedules, or reference verification assistance.